The speed of the transfers depends on the type of transfer you choose; whether community transfer or direct transfer. For Direct Transfer, it takes 1-4 working days to reach the recipient. The time it takes depends on the currencies involved, bank holidays and weekends in both the sending and receiving countries. Please keep in mind that we can only send or receive your money during regular banking hours.
For Community Transfer: the process should be completed within 2-3 working days after the order is matched. If the money is still not in the recipient’s account after 3 working days, please get in contact with our Customer Care Team (firstname.lastname@example.org) for more information.